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Departments of the Corporation

Departments of the Corporation

Customer Service Department

Among the department’s main roles: developing and preserving cooperation between the corporation and private and public bodies, as partners in developing the corporation’s activity, specifically the corporation’s activity within the community; improving procedures and process control within the corporation, in particular regarding customer service and public complaints, through all channels; responsibility for security and water safety, as well as for promoting and implementing quality within the corporation, including the creation of integral procedures for each of the corporation’s areas of activity, in accordance with standard ISO 9001:2008.

Leading personnel of the department:

Department Manager: Tamar Tal
Public Complaints Commissioner: Sivan Navo
Service Control and Collection Enforcement: Revital Maman
Quality Assurance and Freedom of Information Act Commissioner: Libi Grinberg
Department Secretary: Yafit Sanker

To contact the department:

Phone
972-8-9524411
Fax:
1538-9524411
Email:
cs@mey7.co.il

Finance Department

The Finance Department is responsible for managing the corporation’s funds correctly and efficiently, as well as controlling and supervising the service and collection array run by a specialized company.

Among the department’s main roles: ensuring the availability of funds required for the corporation’s operations, financial planning for the corporation and monitoring its implementation, coordinating finances with local authorities and relevant government ministries, maintaining the corporation’s acquisition activities.

Leading personnel of the department:

Finance Department Manager: CPA Adi Kapel
Acquisition and Contracts Coordinator: Dafna Atiya
Department Secretary: Moran David

To contact the department:

Phone
972-8-9524473
Fax:
1538-9524473
Email:
cfo@mey7.co.il

Engineering Department

The corporation’s Engineering Department is responsible for the regular operation and maintenance of existing infrastructures, as well as for upgrading and developing new infrastructures, using the best information and accessories available. The department is also responsible for the implementation of the corporation’s policies regarding water supply and the quality of infrastructures in Be’er Sheva and Ofakim. The department includes an operations unit that operates 24/7.

The department’s main roles are: maintenance and operation of the water and sewage systems at Be’er Sheva and Ofakim, improving, developing and upgrading water and sewage infrastructures, handling water reduction and water consumption, providing services such as permits, building plans, Form 4, fees and levies.

Leading personnel of the department:

Engineering Department Manager: Oz Yihye
Water and Sewage Infrastructures Manager: Ginadi Caselman
Project Control Engineer: Amit Tzadok
Licensing, Establishment Fees and Budget Control Manager: Yardena Kalmanovich
Water Depreciation and Consumer Affairs Manager: Orly Danilovich
Water Safety, Water Quality and Industrial Sewage Manager: Yakir Harush
Department Secretary: Michelle Golst

To contact the department:

Phone
972-8-9524460
Fax:
1538-9524460
Email:
chief_eng@mey7.co.il

Operations Department

.Responsible for maintaining the city water network and providing responses to water problems, while meeting standards and schedule
The Operations Department operates on two levels:

Breakdown maintenance - providing responses to calls regarding problems in the city water and sewage networks. Providing responses 24/7, while meets SLA terms and providing immediate solutions for any interruption in the water supply to residents’ home.

Preventive maintenance - the corporation prepares and executes annual plans for preventive treatments of the city’s water and sewage networks. These treatments include washing and cleaning transmission lines and sewage pits, replacing city water lines when identifying an increase in breakage on these lines, upgrading asbestos lines to PEX or steel lines, photographing potentially problematic sewage lines, pest control in city pits in accordance with an annual work plan, characterization and improvement of system data, completing missing pits, replacing faulty valves and organizing metering systems.

Leading personnel of the department:

Operations Department Manager: Almog Dahan
Department Secretary: Michelle Golst

To contact the department:

Phone
972-8-9524421
Fax:
15389524421
Email:
coo@mey7.co.il

Management

Management is responsible for the general and economic management of the corporation in accordance with the policies established by the board of directors, the corporation’s procedures and the laws and regulations that apply to the corporation and its operations. Among the management’s main roles: creating strategic plans, recruitment of human and material resources , operation and utilizing such resources efficiently and economically, setting goals for the corporation’s operations, managing human resource and investing in the development of human resources.

Leading personnel of the department:

The corporation’s Chief Executive Officer: Mario Lubetkin
CEO Office Manager: Odelia Parnas
Roof Agreements Administration: Avi Koriel
Human Resources Manager: Tal Raymond
Head of IT: Gal Savion
Safety and Structure Security Commissioner: David Shlush

To contact the department:

Phone
972-8-9524401
Fax:
1538-9524401
Email:
ceo@mey7.co.il